PRODUCT SHEET LIBRARY

cloudfour

ICG's CloudFour provides private hosting and managed services for Fourth Shift® ERP while delivering the security, speed, recovery, redundancy your business needs. 

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Fourth Shift® Managed Services

We offer an array of comprehensive services and solutions to keep your business at its best and help maintain your daily operations.

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IT MANaged services

We optimize your technology and virtually eliminate downtime, allowing your business to run at its most efficient capacity.

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DBA managed services

 Our remote DBA service provides expert help and around-the-clock coverage to support your applications without the need for a full-time database administrator.

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Companion products Fourth Shift®

We deliver ERP companion products that assist in streamlining your daily operations and simplify the manufacturing and reporting processes.

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Ecommerce

HarmonyB2B combines a robust Content Management System with CruxDB, a cloud-based catalog system. These platforms are integrated from the ground up, eliminating the need for additional plug-ins.

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Haystackcrm

Combined with HarmonyB2B, HaystackCRM utilizes a robust content management system to leverage and access relationship management data on the go. 

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RMA-Assistant

Available for Fourth Shift® Users, RMA acts as the help desk, tech support system, incident system, warranty system and, material returns system.

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Sales manager

ICG’s Sales Manager order entry platform is equipped with improved speed, searching, and customer snapshots, taking order entry and credit management to a new level.

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quote2order

Q2O integrates with your business system and provides the ability to quote new customers, new products, existing products, and many other features

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Customer information center (cic)

Customer Information Center (CIC) is a self-service portal that eliminates waiting in a phone queue just to find the status of a quote, order, shipment, invoice, return, credit and more.

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Sales information center (SIC)

SIC provides real-time information in a concise and simplified interface accessible from any device, anywhere including both sales and customer information. 

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avatax for fourth shift®

This end-to-end solution accurately estimates tax, manages certificates, invoices correctly, files accurately, and ships orders quickly.

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CREDIT CARD SERVICES (CCS)

CCS provides credit card authorization natively within your ERP system and companion products including Fourth Shift®, Quote2Order, Sales Manager, and more.

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